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Concierge Services

Optional extras to personalize your ride

We offer optional concierge add-ons to make your ride more comfortable, convenient, or special. Concierge requests are provided at cost plus 10% and can be added when you book.

Available options include:

Bottled water or other beverages Coffee for early morning flights or long trips Flowers, small gifts, or special-occasion items Drivers dressed in formal or event-appropriate attire

If you’re celebrating something, traveling early, or want a more tailored experience, our concierge service lets you customize your ride beyond standard transportation.

Please select concierge options when booking so we can prepare everything in advance.

Local Professional Drivers

24/7 Availability

Guaranteed Pickups

How Our Pricing Works

Simple, transparent pricing — designed to be fair and predictable

Our pricing is built to be straightforward, transparent, and fair. You’ll always see your price before you book, and any adjustments are clearly reflected upfront — no surprises and no hidden charges.

Pricing based primarily on distance

Your fare is based mainly on mileage, not on how long the ride takes or how busy the system is. This keeps pricing consistent and easy to understand for most rides, especially scheduled and recurring trips.

Occasional price adjustments for availability

During especially busy periods or limited driver availability, pricing may be adjusted slightly to ensure rides can be fulfilled reliably. These adjustments are:

  • Modest compared to typical rideshare surge pricing
  • Applied intentionally to balance demand and availability
  • Always shown upfront before you confirm your ride

You’ll never be charged more than what you see and agree to when booking.

Clear pricing breakdown

Every ride includes:

  • A per-mile transportation charge
  • A 3.5% card processing fee, passed through at cost

That’s it — no hidden fees and no unexpected add-ons.

Fair pay for drivers

Our model is built to support professional drivers:

  • Drivers receive the full mileage portion of the fare
  • Drivers receive 100% of any tips or gratuity

This supports consistent service, experienced drivers, and reliable availability.

Why this works

This approach keeps pricing transparent for riders while allowing us to maintain dependable service during high-demand times — without extreme price swings.

Clear pricing. Honest adjustments. Reliable rides.

What Our Customers Say

Hear from local Pensacola professionals, commuters, and travelers who depend on FYND every day.